#luxchat Special Edition: July 2011

Please meet July’s moderators:



  • @AustininLA, Austin Watkins - Director of Marketing at Four Seasons Hotel Los Angeles.
  • @BMacJ, Mac Joseph - Social Media Marketing at Mandarin Oriental Hotel Group. 
  • @JMPelz, Josh Pelz - Social Media Manager at Gansevoort Hotel Group.
  • @JorgeCollazo, Jorge Collazo - Director of Sales & Marketing Canyon Ranch, Miami Beach
  • @Michael_Ludwig, Michael Ludwig - Customer Service Specialist at Lexus.

Surprise! This month we’re trying something different and new on #luxchat!

We’re temporarily passing our moderating torches to the five men we admire online in the world of social media.  We’ll discuss how luxury brands use social media to provide premium customer service to their clients.  We are all so thrilled about this special edition project and thank them for being a part of this.